Returns & Exchanges

At F.A. Dumont, we are dedicated to providing products of the highest quality and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all tags and documentation are included to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, or use a trackable shipping method of your choice.

4

Receive Your Refund

Once our warehouse inspects and approves the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing